Emergency Operations Plans

 

An employee complains of chest pains. A delivery truck backs into the gas meter, and a strong odor of gas invades the building. A “suspicious” package is found in the unattended lobby. Gunfire erupts in the shop area, and coworkers are fleeing. A severe thunderstorm warning has been issued following an earlier tornado watch. Blocks away a group of protesters is growing larger. The power goes out on a bitterly cold day. Water is leaking through the ceiling of the server room.

Who is going to act? What actions should be taken to safeguard life and protect property? How quickly can they react? How effectively can they act? The actions taken in the critical initial minutes of an emergency often dictate the outcome.

An emergency operations plan that is risk-based, makes best use of available internal and external resources, and is executable by an organization with defined roles and responsibilities is essential.

Objectives, Priorities & Resources

The number one priority of emergency operations is to safeguard life. Other objectives include protection of property, the environment, and the organization’s reputation. Continuity of business operations benefits from effective emergency operations.

Priorities for emergency operations become apparent when conducting a risk assessment. Threats and hazards with high probability of occurrence or potential for significant impacts should be high on the list. The increasing frequency and severity of civil unrest, active shooter incidents, wildland fire, power outages, and severe weather warrants the need for enhanced planning.

Often overlooked when considering objectives and priorities is the availability and capabilities of internal and external resources. Are sufficient personnel with the required knowledge, skills, and abilities available during operational hours to respond to foreseeable threats? Are facilities protected with detection, alerting, warning, suppression, and life safety systems that have been designed, installed, and maintained in accordance with national standards? What are the capabilities of public emergency services, their knowledge of the facility and its hazards, and their response times? Answers to these questions will identify resource limitations that must be overcome for effective response to emergencies.

Planning for Emergencies

The emergency operations plan is a product of a process that includes understanding risk, the availability and capabilities of resources, and applicable regulatory and accreditation requirements. The risk assessment identifies threats and hazards that require protective actions. The resource needs assessment identifies the required personnel, competencies, systems, equipment, and supplies for response to the identified risks. The assessment also evaluates the availability and capabilities of resources and identifies limitations that must be overcome. Minimum requirements for emergency response are established by applicable Federal and state health, safety, and environmental regulations, state and local fire codes, and accreditation requirements (e.g., Joint Commission for health care facilities).

Together, the risk assessment, resource needs assessment, regulations, and accreditation requirements inform decisions about the functions of incident management teams and the actions they will take.

Download the Preparedness Bulletin "Emergency Operations Plans" to learn more about:

• Planning committee
• Regulations & standards
• Risk assessment & impact analysis
• Incident management team
• Alerting, warning, and communications 
• Incident management facilities 
• Emergency operations plan
• Concept of operations
• Incident management system
• Protective actions for life safety
• Threat or hazard-specific tactical plans
• Crisis communications
• Implementation, maintenance & continuous improvement

DHS Announces Revised National Incident Management System

Following a recognized incident management system is a key to effectively managing the response to and recovery from an emergency or disaster. The National Incident Management System (NIMS) was developed after President Bush issued Homeland Security Presidential Directive/HSPD-5 in February 2003. This press release annouces the latest edition of "NIMS." NIMS is used within the public sector, and private sector organizations should be familiar with NIMS and how to work in cooperation with public sector agencies that may respond to their sites or who they may support during an incident. Links to information on NIMS, the Incident Command System (ICS), and available training can be found on the "Resources" page of the Preparedness, LLC website.

"The U.S. Department of Homeland Security's (DHS) Federal Emergency Management Agency (FEMA) today released a revised National Incident Management System (NIMS)-the national standard for incident management. NIMS establishes standardized incident management processes, protocols, and procedures that all federal, state, tribal and local responders will use to coordinate and conduct response actions.

NIMS expands on the original version released in March 2004 by clarifying existing NIMS concepts, better incorporating preparedness and planning and improving the overall readability of the document. The revised document also differentiates between the purposes of NIMS and the National Response Framework (NRF) by identifying how NIMS provides the action template for the management of incidents, while the NRF provides the policy structure and mechanisms for national-level policy for incident management.

"The National Incident Management System has been the single most significant improvement in incident management since the Department of Homeland Security was formed in 2003," FEMA Administrator David Paulison said. "It has enhanced interoperability among emergency responders at all levels of government and is the product of a collaborative effort involving hundreds of emergency personnel from across the nation. We incorporated lessons learned from Hurricane Katrina, clarified incident command system concepts, increased emphasis on planning and mutual aid, expanded the intelligence/investigation function, and better aligned the NIMS document with the National Response Framework," said Paulison.

With the oversight of FEMA, the newly released NIMS followed an extensive revision involving over 100 partners from all levels of government, private sector, nongovernmental organizations (NGO), and subject matter experts representing a broad spectrum of emergency management and incident response disciplines. Throughout three official nationwide comment periods, FEMA reviewed nearly 6,000 comments from more than 280 individuals and organizations, including extensive review and recommendations made by the National Advisory Council (NAC).

The basic tenets of NIMS remain the same. There have been several improvements to the revised NIMS document which will aid in readability and usefulness of preparing, preventing, and responding to incidents. For example, the revised document places greater emphasis on the role of preparedness and has reorganized its components to mirror the progression of an incident. Recognizing the importance of private sector partners and NGOs in incident response, FEMA has ensured that those entities have been more fully integrated throughout NIMS. The new document is consistent with the NRF, and together they provide a single, comprehensive approach to incident management."