Emergency Operations Plans

 

An employee complains of chest pains. A delivery truck backs into the gas meter, and a strong odor of gas invades the building. A “suspicious” package is found in the unattended lobby. Gunfire erupts in the shop area, and coworkers are fleeing. A severe thunderstorm warning has been issued following an earlier tornado watch. Blocks away a group of protesters is growing larger. The power goes out on a bitterly cold day. Water is leaking through the ceiling of the server room.

Who is going to act? What actions should be taken to safeguard life and protect property? How quickly can they react? How effectively can they act? The actions taken in the critical initial minutes of an emergency often dictate the outcome.

An emergency operations plan that is risk-based, makes best use of available internal and external resources, and is executable by an organization with defined roles and responsibilities is essential.

Objectives, Priorities & Resources

The number one priority of emergency operations is to safeguard life. Other objectives include protection of property, the environment, and the organization’s reputation. Continuity of business operations benefits from effective emergency operations.

Priorities for emergency operations become apparent when conducting a risk assessment. Threats and hazards with high probability of occurrence or potential for significant impacts should be high on the list. The increasing frequency and severity of civil unrest, active shooter incidents, wildland fire, power outages, and severe weather warrants the need for enhanced planning.

Often overlooked when considering objectives and priorities is the availability and capabilities of internal and external resources. Are sufficient personnel with the required knowledge, skills, and abilities available during operational hours to respond to foreseeable threats? Are facilities protected with detection, alerting, warning, suppression, and life safety systems that have been designed, installed, and maintained in accordance with national standards? What are the capabilities of public emergency services, their knowledge of the facility and its hazards, and their response times? Answers to these questions will identify resource limitations that must be overcome for effective response to emergencies.

Planning for Emergencies

The emergency operations plan is a product of a process that includes understanding risk, the availability and capabilities of resources, and applicable regulatory and accreditation requirements. The risk assessment identifies threats and hazards that require protective actions. The resource needs assessment identifies the required personnel, competencies, systems, equipment, and supplies for response to the identified risks. The assessment also evaluates the availability and capabilities of resources and identifies limitations that must be overcome. Minimum requirements for emergency response are established by applicable Federal and state health, safety, and environmental regulations, state and local fire codes, and accreditation requirements (e.g., Joint Commission for health care facilities).

Together, the risk assessment, resource needs assessment, regulations, and accreditation requirements inform decisions about the functions of incident management teams and the actions they will take.

Download the Preparedness Bulletin "Emergency Operations Plans" to learn more about:

• Planning committee
• Regulations & standards
• Risk assessment & impact analysis
• Incident management team
• Alerting, warning, and communications 
• Incident management facilities 
• Emergency operations plan
• Concept of operations
• Incident management system
• Protective actions for life safety
• Threat or hazard-specific tactical plans
• Crisis communications
• Implementation, maintenance & continuous improvement

Impact of Earthquakes on the Central USA

I just reviewed the following research paper on the potential impact of earthquakes in the Central United States. When we think of earthquakes, we think about the West Coast and California in particular. The fact is that all of the West Coast is susceptible as well as the New Madrid Region of the Central United States where a series of catastrophic quakes occurred in the early 1800's. There are other areas of the U.S.A. that could suffer moderate earthquake damage as well.

The follow abstract of a research study was recently published by the Mid-America Earthquake Center at the University of Illinois. The report is the outcome of one of the largest and most comprehensive earthquake consequence assessment projects fundedby the Federal Emergency Management Agency (FEMA). The report contains earthquake impact assessments for the 8 central US (CUSEC) states, and lists damage and other consequences to the built environment as well as social and economic impacts. The earthquake scenarios used represent the New Madrid, the Wabash Valley and the East Tennesseeseismic zones. The analysis employs new and more reliable hazard and inventory data that has not been used before.The project is managed by the US Army Corps of Engineers' Construction Engineering Research Laboratory, and the work was undertaken in partnership with the Institute for Crisis, Disaster and RiskManagement at the George Washington University, with contributions forthe 8 State Geological Surveys, IEM, FEMA, US Geological Survey and CUSEC.

"The region of potential impact due to earthquake activity in the New Madrid Seismic Zone (NMSZ) is comprised of eight states: Alabama, Arkansas, Illinois, Indiana, Kentucky, Mississippi, Missouri and Tennessee. Moreover, the Wabash Valley Seismic Zone (WVSZ) in southern Illinois and southeast Indiana and the East Tennessee Seismic Zone in eastern Tennessee and northeastern Alabama constitute significant risk of moderate-to-severe earthquakes throughout the central region of the USA.

The hazard employed in this investigation includes ground shaking for three seismic zones and various events within those zones. The NMSZ consists of three fault segments: the northeast segment, the reelfoot thrust or central segment, and the southwest segment. Each segment comprises a deterministic, magnitude 7.7 (Mw7.7) earthquake caused by a rupture over the entire length of the segment. The employed magnitude was provided by US Geological Survey (USGS). The NMSZ represents the first of three hazard events utilized in this report. Two deterministic events are also included, namely a magnitude Mw7.1 in the Wabash Valley Seismic Zone (WVSZ) and a magnitude Mw5.9 in the East Tennessee Seismic Zone (ETSZ) earthquakes.

• The results indicate that the State of Tennessee incurs the highest level of damage and social impacts. Over 250,000 buildings are moderately or more severely damaged, over 260,000 people are displaced and well over 60,000 casualties (injuries and fatalities) are expected. Total direct economic losses surpass $56 billion.
• The State of Missouri also incurs substantial damage and loss, though estimates are less than those in Tennessee. Well over 80,000 buildings are damaged leaving more than 120,000 people displaced and causing over 15,000 casualties. Total direct economic losses in Missouri reach nearly $40 billion.
• Kentucky and Illinois also incur significant losses with total direct economic losses reaching approximately $45 and $35 billion, respectively.
• The State of Arkansas incurs nearly $19 billion in direct economic loss while the State of Mississippi incurs $9.5 billion in direct economic losses.
• States such as Indiana and Alabama experience limited damage and loss from NMSZ events with approximately $1.5 and $1.0 billion, respectively.

Noting that experience confirms that the indirect economic loss due to business interpretation and loss of market share, amongst other features, is at least as high if not much higher than the direct economic losses, the total economic impact of a series of NMSZ earthquakes is likely to constitute by far the highest economic loss due to a natural disaster in the USA.

The results are designed to provide emergency managers and agencies with information required to establish response plans based on likely impacts of plausible earthquakes in the central USA."

As you conduct your risk assessment to build your risk mitigation, emergency management, and business continuity program, you might want to take a look at this important research report. Take a look at some of the resource links on the Preparedness, LLC website to help you assess earthquake risk and build your program to respond to and recover from and earthquake event.

References & Resources: Links to Helpful Information

I recently updated the "Resources" within the Preparedness, LLC website. It includes more than five printable pages of references and resources for risk assessment, prevention and mitigation, emergency planning, business continuity, training, and more. There are links for laws and regulations, codes and standards, government agencies, nonprofit/professional organizations, and more. There are also many links to excellent, peer reviewed technical documents that open in HTML or PDF format from their hosted websites. It will always be a work in progress, but I will do my best to keep it updated. If you have suggestions for additons to the page, please let me know.

September is National Preparedness Month

September is National Preparedness Month, and I provide some information from the Ready Business Fact Sheet. A national survey of businesses with 2-999 employees conducted by The Ad Council in December 2007 found:

• 38 percent said their company has an emergency plan in place in the event of a disaster
• 59 percent assessed their own business as “very” or “somewhat” prepared in the event of a disaster
• 55 percent of businesses surveyed said that they had taken either significant or small steps to improve emergency preparedness in the past year
• The surveyed businesses said that the most important threats for them to address are fires followed by cyber attacks and then hurricanes, winter storms, tornadoes and terrorist attacks.

It's good to see that work is being done even in these days of a challenging economy, but every workplace needs to have a basic emergency plan in place. The Occupational Safety and Health Administration (OSHA) requires emergency action plans for companies with 10 or more employees. Fire and life safety codes also require emergency plans.

It's good to see that businesses are focusing on natural hazards. With tropical storm Fay, Hurricane Gustav, and possibly Hurricane Ike, the dangers of tropical cyclones are clearly evident. With the 7th anniversary of 9/11 approaching, it's good to see that people haven't forgotten that terrorism is still a threat. The reality is, however, that there are dozens and dozens of hazards that can impact businesses today. We'll take a look at hazards—natural, human-caused, and technological—and risk assessment in the coming days and week.