Emergency Operations Plans

 

An employee complains of chest pains. A delivery truck backs into the gas meter, and a strong odor of gas invades the building. A “suspicious” package is found in the unattended lobby. Gunfire erupts in the shop area, and coworkers are fleeing. A severe thunderstorm warning has been issued following an earlier tornado watch. Blocks away a group of protesters is growing larger. The power goes out on a bitterly cold day. Water is leaking through the ceiling of the server room.

Who is going to act? What actions should be taken to safeguard life and protect property? How quickly can they react? How effectively can they act? The actions taken in the critical initial minutes of an emergency often dictate the outcome.

An emergency operations plan that is risk-based, makes best use of available internal and external resources, and is executable by an organization with defined roles and responsibilities is essential.

Objectives, Priorities & Resources

The number one priority of emergency operations is to safeguard life. Other objectives include protection of property, the environment, and the organization’s reputation. Continuity of business operations benefits from effective emergency operations.

Priorities for emergency operations become apparent when conducting a risk assessment. Threats and hazards with high probability of occurrence or potential for significant impacts should be high on the list. The increasing frequency and severity of civil unrest, active shooter incidents, wildland fire, power outages, and severe weather warrants the need for enhanced planning.

Often overlooked when considering objectives and priorities is the availability and capabilities of internal and external resources. Are sufficient personnel with the required knowledge, skills, and abilities available during operational hours to respond to foreseeable threats? Are facilities protected with detection, alerting, warning, suppression, and life safety systems that have been designed, installed, and maintained in accordance with national standards? What are the capabilities of public emergency services, their knowledge of the facility and its hazards, and their response times? Answers to these questions will identify resource limitations that must be overcome for effective response to emergencies.

Planning for Emergencies

The emergency operations plan is a product of a process that includes understanding risk, the availability and capabilities of resources, and applicable regulatory and accreditation requirements. The risk assessment identifies threats and hazards that require protective actions. The resource needs assessment identifies the required personnel, competencies, systems, equipment, and supplies for response to the identified risks. The assessment also evaluates the availability and capabilities of resources and identifies limitations that must be overcome. Minimum requirements for emergency response are established by applicable Federal and state health, safety, and environmental regulations, state and local fire codes, and accreditation requirements (e.g., Joint Commission for health care facilities).

Together, the risk assessment, resource needs assessment, regulations, and accreditation requirements inform decisions about the functions of incident management teams and the actions they will take.

Download the Preparedness Bulletin "Emergency Operations Plans" to learn more about:

• Planning committee
• Regulations & standards
• Risk assessment & impact analysis
• Incident management team
• Alerting, warning, and communications 
• Incident management facilities 
• Emergency operations plan
• Concept of operations
• Incident management system
• Protective actions for life safety
• Threat or hazard-specific tactical plans
• Crisis communications
• Implementation, maintenance & continuous improvement

2013 Edition of NFPA 1600 Close to Publication

The 2013 edition of NFPA 1600, "Standard on Disaster/Emergency Management and Business Continuity Programs" is complete. NFPA did not receive any "Notices of Intent To Make A Motion" (NITMAM), which would have required action at NFPA's annual meeting. Therefore, NFPA 1600-2013 will be approved by NFPA's Standards Council on or about November 27, 2012. The 2013 edition should become available in December or January.

If you would like to preview the 2013 edition, you can review the "Report on Comments" draft that was developed at the technical committee meeting March 20-22, 2012. You can monitor the progress of the technical committee by visiting the NFPA website.

Numerous resources pertaining to NFPA 1600 “Standard on Disaster/Emergency Management and Business Continuity Programs” can be found on the “NFPA 1600” page of the Preparedness, LLC website.

Donald L. Schmidt, ARM, CBCP, CBCLA, CEM® is the chair of NFPA’s Technical Committee on Emergency Management and Business Continuity, which is responsible for NFPA 1600. Mr. Schmidt has been involved in the development of every edition of NFPA 1600. He is the editor of “Implementing NFPA 1600 National Preparedness Standard," and he is also the lead instructor for NFPA’s professional development course on NFPA 1600.

Fire Prevention Week

Fire Prevention Week is October 6-12. Fire Prevention Week was established to commemorate the Great Chicago Fire, the tragic 1871 conflagration that killed more than 250 people, left 100,000 homeless, destroyed more than 17,400 structures and burned more than 2,000 acres. The fire began on October 8, but continued into and did most of its damage on October 9, 1871. [NFPA]

In the event of a fire, remember that every second counts, so you and your family must always be prepared. Escape plans help you get out of your home quickly. In less than 30 seconds, a small flame can get completely out of control and turn into a major fire. It only takes minutes for a house to fill with thick black smoke and become engulfed in flames.

Prepare and practice your fire escape plan twice a year with everyone in your household, including children and people with disabilities. It's also a good idea to practice your plan with overnight guests. Some tips to consider when preparing your escape plan include:

• Draw a map of each level of your home and show all doors and windows. Have two ways out of each room. Make sure all doors and windows that lead outside open easily.
• Only purchase collapsible escape ladders evaluated by a recognized testing laboratory. Use the ladder only in a real emergency.
• Teach children how to escape on their own in case you cannot help them.
• Have a plan for everyone in your home who has a disability.
• Practice your fire escape plan at night and during the daytime.

Watch and download the U.S. Fire Administration’s Public Service Announcement: “Have Two Ways Out.” Also be sure to check out the National Fire Protection Association’s Fire Prevention Week campaign website.

Information on fire protection, emergency planning, and business continuity can be found on the “Resources” page of the Preparedness, LLC website.

Above-Normal Hurricane Season Forecast

The Atlantic basin is expected to see an above-normal hurricane season this year, according to the seasonal outlook issued by NOAA's Climate Prediction Center - a division of the National Weather Service.

Across the entire Atlantic Basin for the six-month season, which begins June 1, NOAA is predicting the following ranges this year:

• 12 to 18 named storms (winds of 39 mph or higher), of which:
• 6 to 10 could become hurricanes (winds of 74 mph or higher), including:
• 3 to 6 major hurricanes (Category 3, 4 or 5; winds of 111 mph or higher)

Each of these ranges has a 70 percent likelihood, and indicate that activity will exceed the seasonal average of 11 named storms, six hurricanes and two major hurricanes.

"The United States was fortunate last year. Winds steered most of the season's tropical storms and all hurricanes away from our coastlines," said Jane Lubchenco, Ph.D., undersecretary of commerce for oceans and atmosphere and NOAA administrator. "However we can't count on luck to get us through this season. We need to be prepared, especially with this above-normal outlook."

Climate factors considered for this outlook are:

• The continuing high activity era. Since 1995, the tropical multi-decadal signal has brought ocean and atmospheric conditions conducive for development in sync, leading to more active Atlantic hurricane seasons.
• Warm Atlantic Ocean water. Sea surface temperatures where storms often develop and move across the Atlantic are up to two degrees Fahrenheit warmer-than-average.
• La Niña, which continues to weaken in the equatorial Pacific Ocean, is expected to dissipate later this month or in June, but its impacts such as reduced wind shear are expected to continue into the hurricane season.

"In addition to multiple climate factors, seasonal climate models also indicate an above-normal season is likely, and even suggest we could see activity comparable to some of the active seasons since 1995," said Gerry Bell, Ph.D., lead seasonal hurricane forecaster at NOAA's Climate Prediction Center.

Are you prepared? Check out the Resources page of the Preparedness, LLC website. These resources can help you enhance your hurricane preparedness and response plan.

Protective Actions for Life Safety

There are many goals for a preparedness program—property protection, business resiliency, environmental protection, and protection of an organization’s brand, image and reputation. The first goal of a preparedness program should be the protection of life safety.

There are many hazards that could jeopardize life safety. Fires, severe weather, a spill or release of hazardous chemicals, an act of terrorism, or an act of violence in the workplace are just a few examples. Development of the preparedness program should include a risk assessment to identify possible hazards, their probabilities of occurrence, and the vulnerability of people, property, the environment, and the entity itself (NFPA 1600: 5.4).

The emergency operations/response plan should include actions to protect life safety from credible hazards identified during the risk assessment. Protective actions for life safety include:

• Evacuation
• Shelter-In-Place
• Lockdown

In this eNewsletter, we will explore the basics for each of these protective actions.

Download the eNewsletter in Adobe PDF format …

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OSHA proposes $233,500 in fines against Home Goods for exit hazards

OSHA proposed $233,500 in fines against Home Goods for exit access, fire and crushing hazards at its Commack, N.Y., store. Responding to an employee complaint, OSHA found exit routes that were too narrow for passage, blocked by stock and equipment, or hidden by stacks of material. Other hazards included blocked access to fire extinguishers, workers not trained in fire extinguisher use, and boxes stored in unstable 8-foot high tiers. OSHA had cited Home Goods in 2006 and 2007 for similar conditions at the company's Mount Olive, N.J., and Somers, N.Y., locations. “It's been 99 years since the fire at The Triangle Shirtwaist Co. in New York City took the lives of nearly 150 workers and almost 19 years since two workers were killed when they were unable to exit the McCrory’s store in Huntington Station, N.Y., during a fire,” said Assistant Secretary of Labor for OSHA David Michaels. "Blocked fire exits can be deadly. It is that simple." For more information, read the OSHA news release.

Requirements for the number, capacity, marking, illumination, and arrangements for exits (also referred to as “means of egress”) are specified within building codes and the Life Safety Code®. Requirements for maintenance of means of egress and emerency planning are included in fire prevention codes.

OSHA’s 29 CFR 1910 Subpart E – Means of Egress (Exit Routes, Emergency Action Plans, and Fire Prevention Plans) prescribes requirements for exits. Section 1910.35 states:

“An employer who demonstrates compliance with the exit route provisions of NFPA 101-2000, the Life Safety Code®, will be deemed to be in compliance with the corresponding requirements in §§ 1910.34, 1910.36, and 1910.37.”

One of the fundamental aspects of an emergency response plan is the ability to safely evacuate occupants from a building. The ability to detect a threat or hazard, warn occupants, and then take protective action (e.g., evacuation, lockdown or shelter-in-place) is critical.

Review your emergency plan. Can you promptly detect an incident, warn occupants, and move everyone to safety? Take a look at the planning guidance on the “Resources” page of the Preparedness, LLC website for more information.

Hurricane Preparedness

Hurricane season begins on June 1 and forecasters predict an “average” or “near normal” season. Fewer hurricanes, however, do not necessarily mean a lesser threat of disaster. Records for the most intense U.S. hurricane (1935 Florida Keys hurricane) and the second costliest, Andrew in 1992, occurred in years which had much below-average hurricane activity.

A recent survey of business leaders also indicates businesses may not be as prepared as they should be. Interviews of 100 U.S. and Canadian financial executives from large U.S. and Canadian corporations for the FM Global commissioned 2008 Natural Disaster Business Risk Study found that 48 percent are not well-prepared for a hurricane.

2009 Hurricane Season Forecast

National Oceanic and Atmospheric Administration (NOAA) forecasters predict a near-normal Atlantic hurricane season is most likely this year. Forecasters say there is a 70 percent chance of having nine to 14 named storms, of which four to seven could become hurricanes, including one to three major hurricanes (Category 3, 4 or 5).

In their April 7 forecast Professor William Gray and Philip Klotzbach at Colorado State University foresee average activity for the 2009 Atlantic hurricane season. “We anticipate an average probability of United States major hurricane landfall.”

The Colorado State University scientists are forecasting:

• 12 named storms
• 6 hurricanes
• 2 intense hurricanes (category 3, 4, or 5)
• 54% probability of at least one major (category 3-4-5) hurricane making landfall in the United States

Professor Mark Saunders and Dr. Adam Lea from the Aon Benfield Hazard Research Centre at the University College London predict an active hurricane season with a “high likelihood that activity will be in the top one-third of years historically.”

Hurricane Hazards

Hurricane hazards include damaging wind, hurricane-spawned tornadoes, flooding from heavy rainfall, and coastal flooding from storm surge. Cascading impacts result from damage to critical infrastructure including electrical power, telecommunications, and transportation. Hurricane Katrina proved that these cascading impacts include widespread supply chain disruption.

Wind

High winds from a tropical storm or hurricane can damage buildings in many ways, and roofs are particularly vulnerable. Perimeter flashing can be loosened or removed. Failure of perimeter flashing allows wind to lift a portion of the roof covering and insulation. The covering may peel back, and roof deck panels may be dislodged.

Heating, ventilation, and air conditioning systems (HVAC) and equipment, antennas and satellite dishes, stacks, vent pipes, sky lights, and other fixtures and equipment on top of the roof may be damaged by the wind or by windblown “missiles”—objects or debris carried by the wind.

High winds and windblown debris also break windows and window assemblies, open poorly secured doors, and blow wall cladding in or out. When high winds are able to penetrate a building envelope, they increase internal building pressures that can result in structural damage to walls and roofs. Openings in walls or the roof allow rain to enter causing water damage to building contents.

Flooding

High winds may not be the most significant hazard from tropical cyclones. Heavy rainfall associated with a slow moving or stalled tropical system can cause regional flooding. A large portion of the damage in four of the twenty costliest tropical cyclones (1851-2006) resulted from inland floods caused by torrential rain. Tropical Storm Allison (2001) produced rainfall amounts of over 30 inches in portions of Louisiana and southeast Texas. The Houston tunnel system, depicted in Figure 2, was inundated with water.

Storm Surge

Storm surge is water that is pushed toward the shore by the force of the winds swirling around the storm. The advancing surge of water combines with the normal tides to create a hurricane storm tide.

The storm surge can increase the mean water level to heights impacting roads, buildings, and other critical infrastructure. In addition, wind driven waves are superimposed on the storm tide. This rise in water level can cause severe flooding in coastal areas, particularly when the storm tide coincides with the normal high tides.

In 2008 Hurricane Ike made landfall in Texas as a Category 2 hurricane. Although only a Category 2 hurricane (on a scale of 1 to 5), hurricane force winds extended as much as 125 mi from the center, and this large storm created a peak storm surge of 15-20 ft. By contrast, Hurricane Charley, which had Category 4 storm force winds extending only 25 mi from the center, had only a 6–7 ft. storm surge.

Because much of the United States' densely populated Atlantic and Gulf Coast coastlines lie less than 10 feet above mean sea level, the danger from storm surge is tremendous.

Tornadoes

Tornadoes are often produced by and embedded in hurricanes causing pockets of heavy damage. They are most likely to occur in the right-front quadrant of the hurricane, however, they are often found embedded in rainbands well away from the center of the hurricane.

Tornadoes can develop at any time of the day or night during landfall. Tornado production can occur for days after landfall when the tropical cyclone remnants maintain an identifiable low pressure circulation.

Studies have shown that more than half of the landfalling hurricanes produce at least one tornado; Hurricane Buelah (1967) spawned 141 according to one study.

Hazard Mitigation

Hazard mitigation can substantially reduce the damage caused by hurricanes. Property insurer FM Global compared the loss history of its policyholders that implemented its loss prevention recommendations with those with outstanding recommendations to complete. FM found that those policyholders that fully implemented its preparedness recommendations had on average 75% to 85% lower dollar losses than those policyholders that did not implement such measures [FM Global data provided to InterCEP ].

Prior to hurricane season survey the entire property and inspect all buildings to identify vulnerabilities. Begin at the roof level and inspect the flashing along the perimeter. Repair loose or damaged flashing and ensure sufficient mechanical fasteners are used.

Inspect the roof covering for evidence of ponding, blistering, alligatoring, delamination, surface erosion, or cracks that could result in tears or leaks. Verify that all access panels and doors to mechanical equipment and roof hatches have been properly secured. Confirm that all antennas, satellite dishes, and other appliances installed on the roof have been securely anchored.

Inspect all exterior walls for openings that could be penetrated by wind and evaluate methods to protect when a storm watch is issued. Consider installing glazing rated to withstand debris impact, hurricane shutters, or pre-cut plywood for protection of exterior glass that is especially vulnerable. Check all exterior doors—especially loose fitting, large overhead doors. Make exterior doors weather tight and equip them with secure latches.

Inspect exterior storage, tanks, equipment, signs, and vehicle storage and verify they are properly anchored to withstand expected wind forces. Identify what can be moved inside a building or removed from the site, if a storm watch is issued.

Focus on critical building areas, equipment, and utilities including data centers and process systems. Evaluate means to protect against damage from water entry in the event of structural damage or flooding.

Hurricane Preparedness & Response Team

Organize a hurricane preparedness and response team and appoint a person in charge. Assign responsibilities to each department head and ask each department to prepare a plan for preparing their department.

Department heads should become part of the team that directs hurricane preparedness activities when a hurricane watch is issued. They should meet periodically to manage preparedness efforts until the watch is rescinded or upgraded to a warning. This team also manages recovery after the storm.

Appoint staff for safety, crisis communications, liaison with external service providers and other company facilities. Assign responsibility for planning, logistics, and finance/administration in accordance with the Incident Command System.

Resources

There are many resources needed for hurricane preparedness. First, identify the complement of staff, including contract employees, needed to prepare your facility in the available time between a hurricane watch and hurricane warning.

Procure materials and equipment to prepare the facility including storm shutters, plywood, sandbags, and the power tools, equipment, and supplies to install them. A supply of tarpaulins and plastic sheeting can be used to cover valuable furnishings or equipment and provide temporary protection after a storm. Service pumps and emergency generators to ensure they are in good condition, and calculate the required quantity of fuel for each.

Procure weather monitoring equipment and ensure reliable access to broadcast and internet weather reports including forecasts from the National Hurricane Center. On-site weather monitoring equipment enable you to monitor local wind conditions and rainfall.

Evaluate communications capabilities assuming that landline telecommunications will be interrupted. Test communications equipment including two-way radios and satellite telephones. Evaluate how communications equipment could be used if roof mounted antennas are damaged.

Stockpile supplies for cleanup and repairs. Don’t forget food and water for employees restoring the facility.

Arrange in advance for procurement of equipment, supplies, and contractors from firms located well outside the immediate area for cleanup, repair, and restoration of buildings, equipment and stock. Establish mutual aid agreements with other company facilities outside the storm’s potential impact area.

Hurricane Preparedness Plan

Write a hurricane preparedness plan that includes multiple phases:

• Before hurricane season
• Tropical Storm or Hurricane Watch
• Tropical Storm or Hurricane Warning
• During the Storm (only if personnel must and are authorized to remain on-site during a storm)
• After the Storm

Watch and warning phases can be expanded to include additional actions when a major hurricane has been forecast and to address a facility’s vulnerabilities to hurricane hazards.

Before Hurricane Season

Preparedness prior to hurricane season begins with conducting or reviewing the facility’s hurricane risk assessment, which is the basis for the hurricane plan.

Contact public officials to obtain the latest information on wind fields, storm surge, and flooding, which should be incorporated into your plan. If available, obtain official credentials for managers that will enable them to re-enter your facility after a storm but before the area is opened to the general public.

Walk the entire site and facility top to bottom to evaluate vulnerabilities and hazard mitigation. Complete hazard mitigation activities as soon as possible.

Review property insurance coverage including flood coverage, which may require a special endorsement. Evaluate business interruption limits especially if multiple facilities may be impacted by a single storm.

Verify that all resources required for preparing the facility for a hurricane are available and in good condition. This includes all pumps, generators, communications equipment, personal protective equipment, hand and power tools, and supplies.

Conduct training of all staff, so they know their role and responsibilities as defined in the plan. Conduct a tabletop exercise to familiarize the leaders of your hurricane preparedness and response team with the plan and identify any gaps or deficiencies.

Storm or Hurricane Watch

When a hurricane watch is issued, hurricane conditions are possible within 36 hours. This section of the plan should detail all facility preparations.

Hurricane Warning

When a hurricane warning is issued, sustained winds greater than 74 mph or higher associated with a hurricane are expected in a specified coastal area in 24 hours or less. Preparations must be rushed to completion before any mandated evacuation order is issued.

After the Storm

A damage assessment protocol should be developed and assignments made to quickly assess the condition of infrastructure, buildings, utilities, furniture, equipment, and supplies. Prior to conducting the damage assessment, identify hazards such as downed electrical lines, leaking hazardous materials (e.g., liquids and gases), broken glass, and collapse hazards. Prohibit entry into unsafe areas.

Employee Family Preparedness

In addition to planning for your facility, be sure to provide preparedness information for employees to share with their families. Distribute information from Ready.gov and your local emergency management agency.

Ask all employees to develop a family disaster plan that includes a communications plan. Encourage them to prepare a family disaster kit. Make sure that you have emergency contact information for all employees, which includes the name and telephone numbers for a distant relative who can be contacted if the employee has evacuated.

Business Continuity Planning

Business continuity planning is in some ways easier with a forecasted event such as a hurricane. Data and paper records can be backed up offsite and systems can be shutdown without data loss. Relocation and or protection of raw materials, finished goods, equipment, supplies, and vital records can be accomplished before damaging winds or flood waters arrive.

However, a regional event such as a hurricane may impact a wide area that encompasses more than one company owned facility. Planning must address all facilities potentially impacted by the storm. Competition for resources including computer “hot sites” may be keen forcing some users to relocate great distances to available backup data centers or worksites.

Business continuity plans must be based on a business impact analysis that identifies the potential impacts from damage to or loss of all facilities within the path of a hurricane. Strategies must be developed to ensure the continuity of critical functions, processes, and services. Sufficient resources, outside of the area impacted by the storm, must be available even in the face of competition—even competition from government authorities. Following Hurricane Katrina in 2005, generators brought into storm damaged areas by private businesses were redirected by public officials and never reached their intended facility.

Plan for the Challenges

Hurricanes pose numerous challenges for emergency planning. Forecasting the intensity and landfall of an approaching storm is extremely difficult. Over the past 25 years “no statistically significant improvement or degradation is noted for landfall position forecasts. Time of landfall forecasts indicate significant improvement for the 19–30-hr period.” . Public officials have to be conservative and issue warnings sufficiently in advance of predicted landfall to allow residents in vulnerable areas to evacuate to safety inland. Mandatory evacuation orders may require completion of preparedness efforts earlier than expected.

Coordination with emergency management officials is essential to ensure you have the latest forecast, are aware of the timing for issuance of mandatory evacuation orders, and understand the time needed to safely evacuate on crowded roads.

The availability of resources to prepare a facility becomes limited when a hurricane watch is issued as businesses and citizens compete for materials and labor. Employees have to prepare their own homes and ensure the safety of family members.

A hurricane plan that accurately identifies the resources and time needed to prepare a facility has the greatest chance of success. Procuring necessary resources before hurricane season and arranging in advance for labor to assist with hurricane preparations is essential. Providing resources to protect the homes of managers will allow them to focus their attention on preparing your facility.

Build a project management plan that defines major tasks and the resources and time needed for completion. Use the timeline to calculate when preparations must begin, so they are completed before a mandatory evacuation order is issued.

Planning Resources

Numerous links to online planning resources can be found at the Preparedness, LLC website.

Natural Gas Explosion in Forestville, MD

Having served as a firefighter in Prince Georges County, MD many years ago, my interest in a television news story was peaked last night. Firefighters in PG County responded to a natural gas leak and moments after evacuating the strip mall, it exploded.

Here is the accounting from PG County Fire/EMS:

"At 12:54 PM on Thursday, May 7, 2009, Prince George’s County Firefighter/Medics were dispatched on a call that no one is soon to forget. Firefighters were alerted to respond to the Penn-Mar Shopping Center, a large 1-story strip mall, in the 3400 Block of Donnell Drive in Forestville and arrived at 12:59 PM. First arriving crews initiated an investigation into a strong odor of natural gas inside the businesses. Firefighters evacuated 5 of the 6 stores that were in the area of the odor, a sixth store was vacant. Forty-five people were evacuated from the 5 stores and firefighters then started ventilation efforts and called for assistance of the Washington Gas Company. Firefighters discovered natural gas bubbling up from the ground on the exterior rear of the vacant store and minutes later reported that there was a fire on the interior. Within a minute, at about 1:20 PM, a massive explosion occurred. A MAYDAY call was sounded and additional resources including paramedics and a second alarm of firefighters were summoned to the scene."

Take this time to think about your facility. What if someone smells gas? What are you going to do? Take the time now to review your emergency plan to ensure it properly addresses gas leaks. Ensure the plan addresses:

• prompt alerting of the public fire department and gas company
• warning occupants to evacuate using travel paths that are away from the source of the gas leak
• assembling evacuees at a location safely away from the potential blast zone (the North American Emergency Response Guidebook calls for isolating the leak area for at least 100 meters (330 feet) in all directions.)
• and shuting off the gas (who should shutoff the gas, when is it safe to do so, where is the wrench, and how do you do it).

Video of the incident is linked to the Fox Television in Washington, DC. A YouTube video is also available. A brief audio from engine 826 is available from the PG County Fire/EMS website linked to the title of this blog article.

Flood Preparedness

April showers bring May flowers, but they also can cause serious flooding. There have been 1,161 federal disaster declarations for flooding since 1954 and 300 since January 2000. One of six federally declared disasters this decade has been the result of flooding. The economic and human impact is also significant. Flooding causes more damage in the United States than any other severe weather related event—on average $5 billion a year. Over the past 30 years (1978 – 2007), 99 lives have been lost each year in floods.

Flooding is caused when bodies of water (e.g., rivers, streams, lakes, oceans, etc.) overflow their normal boundaries. Flooding can also occur as storm water runoff accumulates in normally dry areas.

Melting snow can combine with rain in the winter and early spring; severe thunderstorms can bring heavy rain in the spring and summer; or tropical cyclones can bring intense rainfall to the coastal and inland states in the summer and fall.

Flash floods occur within six hours of a rain event, or after a dam or levee failure, or following a sudden release of water held by an ice or debris jam.

Flood preparedness begins with site selection. Choose building sites that are not within a 500-year flood zone, not subject to flash foods, and not located where access roads, bridges, and critical infrastructure (e.g., utilities) will be disrupted by flood waters. Flood preparedness for existing buildings includes conducting a flood hazard analysis (risk assessment), mitigating the potential impacts of flood waters, development of a flood emergency plan, and development of a recovery plan to restore damaged equipment and reopen buildings.

Flood Hazard Analysis

There are many resources for assessing flood inundation. Flood Insurance Rate Maps (FIRMs) can be created on demand from FEMA’s online Map Service Center. Hard copies can be obtained at local municipal offices.

FEMA Flood Insurance Studies provide background information on the development of flood maps and describe the flood history of a community. Consult with local officials about past flooding and development in the vicinity of your buildings. Check the National Inventory of Dams to identify substandard dams that could fail causing flash flooding. Review recent development and changes to drainage or flood control efforts that could increase or decrease the potential for flooding.

The goal of the flood hazard analysis is to identify areas subject to flooding, maximum anticipated flood elevations, and whether flood waters will restrict access to the property or shutdown utilities that are required to run the facility. The maximum flood elevation should be compared to site and finished floor elevations to determine the buildings, storage, machinery, or utilities that could be inundated by flood waters. Keep in mind that flood surveys and flood maps are not perfect, and areas not thought to be subject to flooding are flooded, and “100 year” floods can occur in successive years.

Flood Mitigation

Flood mitigation begins with evaluation of the site’s storm water management. Site layout, grading, and storm-water drainage should be sized and arranged to direct 100 year level flood waters away from important buildings, process equipment, outside storage, and utilities. Protect against soil erosion, and use grates, curbs, or other means to prevent drains from becoming clogged by debris.

Install backflow preventers on discharge lines connected to wastewater and storm-water runoff sewer systems, on floor drains, and any other equipment that have a history of backups.

Protect existing building entry points with barriers to keep water out as long as possible. Install ramps or stairways to go over the barriers. Locate or elevate critical machinery, equipment, and storage above the 500 year flood elevation. Securely anchor outside storage tanks and process equipment that could break away during flooding.

Flood Emergency Plan

A flood emergency plan should be developed for all facilities that are subject to flooding. The plan should address protection of buildings or portions of buildings (e.g., below-grade or first floor) that are below the maximum flood elevation. The plan should also address the relocation, removal, temporary elevation of, or protection in place of raw materials and finished goods, production machinery and equipment, and utilities that could become flooded. Don’t forget to warn employees about the dangers of flood waters and never to drive into flooded roadways.

Ensure that maintenance and engineering facilities, spare parts, and engineering drawings, vital records, and restoration procedures are located in a safe area or relocated prior to a flood. This ensures that resources and information needed to recover from flood damage are immediately available after flood waters recede.

The flood emergency plan should include an organization that vests authority in a leader who is thoroughly familiar with the flood hazard, available resources, and the flood emergency plan. The plan should define roles and responsibilities and actions to be taken when flood watches and flood warnings are issued.

Monitor the National Weather Service’s River Forecasts and local emergency management officials’ forecasts of flooding in the area.

The plan should identify all resources (and how to procure all resources) to prepare for and recover from flooding. This includes the required complement of personnel and material handling equipment to complete flood preparations before evacuation is mandated or flood waters threaten. Periodically verify that all resources are available and in good condition.

The flood emergency plan should include the timing and shutdown procedures for gas and electric utilities, machinery, and equipment and the relocation of movable furniture, equipment, and storage to higher elevation.

A business continuity plan should define strategies and the resources needed to continue critical business operations for the maximum duration of any shutdown.

Recovering After the Flood

The flood emergency plan should also address repair and restoration of damaged buildings and equipment after flood waters recede. Contract for, or procure in advance, generators, pumps, and equipment to remove water, clean up mud and debris, and check and repair damaged utilities and equipment. Document manufacturer’s instructions or best practices for restarting water damaged systems and equipment in the plan, so work can begin as soon as it is safe. Review the “Directories of Products & Services,” “Machinery & Equipment Restoration,” and “Cleanup” resources on the Preparedness, LLC website for access to technical documents and resources.

Improvised Explosive Device Awareness - Course of Actions

Every facility emergency operations plan should include procedures for bomb threats and receipt of suspicous packages. When I reviewed the following article, I thought it was timely advice worth passing along. The following advice is reprinted from the Emergency Management and Response Information Sharing and Analysis Center (EMR-ISAC) CIP Bulletin 11-08, December 22, 2008. If you would like to obtain additional resources for bomb threats and suspicious packages, please check out the "Bomb Threats & Suspicious Packages" links on the "Resources" page of the Preparedness, LLC website.

Overview

Improvised Explosive Devices (IEDs) can be arranged in a number of configurations, the only limitation to their design and functionality is the bomber’s imagination. The first action for awareness is identification of the suspect IED. Unattended or suspicious packages or containers could potentially contain an explosive device and should be reported to security personnel immediately. Likewise, individuals behaving suspiciously or vehicles that seem out of place could also represent an explosive threat and should be reported immediately to security personnel.

Preliminary Actions

Authorities, first responders, and citizens should take the following actions to strengthen the existing security posture in the event of a bomb threat:

• Most bomb threats are received by phone. Remain calm and try to obtain information necessary for responders. (Be sure a bomb threat checklist like the one available from ATF is posted at all phones that can receive incoming calls--especially whoever answers the main incoming line.)
• Preserve any evidence if the threat is received in a note or letter, and do not handle it.
• Conduct a cursory search of the venue/facility for items or packages that may be out of place.
• Use CCTV capabilities to monitor activities inside the facility, and along the periphery of the building, after notification of a threat.
• Follow evacuation procedures keeping clear of the location of any suspected device and assemble at a safe location distant from or protected frm the location of the suspected device.
• Check to be sure the pre-designated evacuation route and assembly area is clear of any potential threats, such as a secondary device. A secondary location should be identified in advance, in the event the first site is compromised.
• Be vigilant for characteristics of a suspect suicide bomber (e.g., wearing bulky clothing or coat, or attire uncharacteristic for the season; exhibiting nervousness or a distant look; sweating profusely, etc.)

Immediate Actions

Follow these steps when a suspect IED is encountered:

• Once out of the immediate area of the suspect IED, call 911 immediately;
• Employees should be trained not touch or disturb suspect items in any way;
• Immediately evacuate the surrounding area, for small packages (e.g. pipe bomb, briefcases etc.) a minimum of 300 ft is recommended;
• Prior to evacuation, check the designated evacuation assembly site, to ensure additional IEDs have not been placed to target those evacuating the venue.
• Do not use cellular phones or two-way radios in the immediate area of the device, since this action may cause the device to detonate.
• Remain vigilant for any additional suspicious activity.
• Identify interdependencies in the immediate area that could compound the effects of a detonation (e.g. gas lines, electric grids etc.), and consider increasing evacuation distances.

Follow On Actions

The following actions are vital, since the possibility for an additional incident cannot be eliminated:

• Conduct immediate review of any video or pictures captured by CCTV system.
• Attempt to gain information from those evacuated regarding what they may have witnessed.
• Immediately record any details from witnesses for law enforcement needs.
• Determine if evacuees took any videos or photos prior to the attack, and attempt to obtain that documentation for evidentiary purposes for the authorities.
• Look for anyone monitoring the response and notify responding law enforcement authorities of these actions.. (e.g. videoing the site, conducting time checks, taking notes, monitoring radio traffic with a scanner etc.)

Preparing for Arctic Freeze & Winter Storms

Before the heavy snow warnings are broadcast and the frigid blasts of arctic weather arrive, it’s important to prepare your facility and your employees. Preparations now can save costly damage to equipment and facilities and maintain important fire and life safety systems.

Loss Data

A study by property insurer FM Global[1] for the period 1984 through 1995 revealed over 3500 freeze-related insurance claims. Of these incidents, 42% were due to sprinkler leakage, which accounted for 17% of the gross dollar loss estimate. Process equipment breakdown due to freezing accounted for 10% of the incidents but 26% of the gross dollars.

FM Global’s analysis revealed a pattern of freezing over the Christmas holidays when planned reductions in production, shutdowns, and vacations occur. Idle facilities contributed to reduced space heating, reduced or no heat in production equipment, and few or no people to monitor temperature and respond to freeze conditions.

Winter Preparations

Walk the entire roof and check to ensure roof drains, gutters, and downspouts are clear. Clean any accumulations of leaves or other debris that could be swept into and clog drains. Check all roof mounted equipment to ensure air conditioners, fan housings, antennas, signs, and other equipment is properly anchored and access panels are secure. Check to ensure roof flashing is intact and roof vents are tight. Plan for access to the roof in case the roof hatch is inaccessible.

Evaluate the structural strength of sections of roofs likely to accumulate heavy snow drifts and water. Excessive snow drifts increase the weight applied to the structure and can cause collapse. These areas include intersections of low and high roofs; valleys between two peaked roofs; intersection of roof and roof mounted equipment. Look for bent, deflected, twisted roof members/decks that might indicate susceptibility to overload.

Prepare all sprinkler systems, heating systems, process equipment, emergency generator, and snow removal equipment or service. Check that sufficient heat will be available in buildings protected by wet pipe sprinkler systems. Drain condensate from the low points of all dry pipe sprinkler systems and ensure that heating equipment in valve closets are working properly. Check fire pump house and suction/gravity tank heaters as well. Use approved heat trace on exposed pipes that cannot be drained.

Preparations before the Arctic Freeze or Winter Storm

• Determine personnel and resource needs to protect the facility and handle storm cleanup.
• Review emergency plans for loss of heat, electricity, and protection system impairments. Assign responsibilities and review alerting and communications procedures.
• Test emergency generators under a full load at least annually. Maintain generator fuel tanks ¾ full. Arrange for fuel delivery before a storm approaches.

When an Arctic Freeze or Winter Storm is Forecast

• Monitor National Weather Service and local news media advisories.
• Have security guards check for low temperatures, open doors, cracked windows, or other openings that can allow the cold to enter.
• Check fire protection and life safety systems periodically.
• Monitor temperatures in areas with water pipes to detect low temperatures—especially those not normally occupied.
• Check exterior windows to ensure they are intact and water tight and doors align with frames.
• Prepare to activate your emergency management and business continuity plan and alert staff to respond if called.
• Keep driveways clear for emergency vehicle access. Coordinate with your contractor or Public Works as needed.
• Clear the exterior of exit doors to allow for emergency egress.
• Shovel areas around sprinkler valves and fire hydrants to allow emergency access. Inspect roof drains and remove any debris.
• Clear roof drains of ice dams to allow melting snow to drain.
• Clear exterior down spouts of snow or ice buildup at outlets.
• Stay alert for the beginning of ponding-deflection cycles. As snow compresses, it absorbs rainwater and the increased weight on the roof will create depressions where water will accumulate and not drain. Often this condition worsens and leads to roof collapse.
• Remove dangerous snow loads if deemed safe. Priority areas include changes in roof elevation, moderate or low-sloped peaked single gable or curved roofs where winds cause drifting, valleys formed by multiple-gable or multiple peaked roofs, and roofs with multiple projections.
• Remove snow from standing seam metal roofs in strips starting at the peak to the eaves alternating side to side to assure the roof load is maintained in balance.
• Maintain awareness of surface water flooding caused by poor street drainage. Direct surface water away from the building.

If Heat is Lost and Pipes Freeze

• Use only approved space heaters to provide temporary heating. Check with the local fire department to determine what is approved for your area. Kerosene and propane heaters should only be used if permitted and in supervised areas where adequate ventilation and fire protection is available.
• Do not use torches to thaw frozen pipes.
• Follow insurer and fire department required impairment precautions if sprinkler systems freeze.

This eNewsletter has been published by Preparedness, LLC and is available on our website. You can subscribe to future eNewsletters from the website.

[1] FM Global Property Loss Prevention Data Sheet 9-18/17-18, January 2007

WORLD AT RISK: The Report of the Commission on the Prevention of WMD Proliferation and Terrorism

After the terrorist attacks of September 11, 2001 I was asked to coauthor a book to provide guidance to the private sector on the subject of terrorism and how to protect employees, facilities, and operations. The book, "Business at Risk How to Assess, Mitigate, and Respond to Terrorist Threats," is still current today and it provides a wealth of information. That's why this report immediately captivated my interest.

Frankly, with the economic climate, businesses are looking to survive financially and are largely unable to focus on the threat of terrorism. I argue that managing the potential impacts of natural, man-made, and technological hazards—including terrorism—needs to be integral to the planning of every business. Sound emergency management, business continuity, and crisis management programs are an essential part of that planning.

If something significant happens, how prepared will businesses be?

WORLD AT RISK: The Report of the Commission on the Prevention of WMD Proliferation and Terrorism

"The Commission believes that unless the world community acts decisively and with great urgency, it is more likely than not that a weapon of mass destruction will be used in a terrorist attack somewhere in the world by the end of 2013.

The Commission further believes that terrorists are more likely to be able to obtain and use a biological weapon than a nuclear weapon. The Commission believes that the U.S. government needs to move more aggressively to limit the proliferation of biological weapons and reduce the prospect of a bioterror attack.

The Role of the Citizen

A well informed and mobilized citizenry has long been one of our nation’s greatest resources. The next administration therefore should, within six months, work with state and local governments to develop a checklist of actions that need to be taken to improve efforts at all levels of government to prevent WMD proliferation and terrorism. Citizens should hold their governments accountable for completing this checklist.

Insufficient effort has been made to engage the public in the prevention of WMD terrorism, even though public tips have provided clues necessary to disrupt terrorist plots against the homeland. We need to give our citizens guidance on what to expect from their government at all levels and on how to be engaged in the prevention of WMD terrorism.

RECOMMENDATION 13: The next administration must work to openly and honestly engage the American citizen, encouraging a participatory approach to meeting the challenges of the new century."

Impact of Earthquakes on the Central USA

I just reviewed the following research paper on the potential impact of earthquakes in the Central United States. When we think of earthquakes, we think about the West Coast and California in particular. The fact is that all of the West Coast is susceptible as well as the New Madrid Region of the Central United States where a series of catastrophic quakes occurred in the early 1800's. There are other areas of the U.S.A. that could suffer moderate earthquake damage as well.

The follow abstract of a research study was recently published by the Mid-America Earthquake Center at the University of Illinois. The report is the outcome of one of the largest and most comprehensive earthquake consequence assessment projects fundedby the Federal Emergency Management Agency (FEMA). The report contains earthquake impact assessments for the 8 central US (CUSEC) states, and lists damage and other consequences to the built environment as well as social and economic impacts. The earthquake scenarios used represent the New Madrid, the Wabash Valley and the East Tennesseeseismic zones. The analysis employs new and more reliable hazard and inventory data that has not been used before.The project is managed by the US Army Corps of Engineers' Construction Engineering Research Laboratory, and the work was undertaken in partnership with the Institute for Crisis, Disaster and RiskManagement at the George Washington University, with contributions forthe 8 State Geological Surveys, IEM, FEMA, US Geological Survey and CUSEC.

"The region of potential impact due to earthquake activity in the New Madrid Seismic Zone (NMSZ) is comprised of eight states: Alabama, Arkansas, Illinois, Indiana, Kentucky, Mississippi, Missouri and Tennessee. Moreover, the Wabash Valley Seismic Zone (WVSZ) in southern Illinois and southeast Indiana and the East Tennessee Seismic Zone in eastern Tennessee and northeastern Alabama constitute significant risk of moderate-to-severe earthquakes throughout the central region of the USA.

The hazard employed in this investigation includes ground shaking for three seismic zones and various events within those zones. The NMSZ consists of three fault segments: the northeast segment, the reelfoot thrust or central segment, and the southwest segment. Each segment comprises a deterministic, magnitude 7.7 (Mw7.7) earthquake caused by a rupture over the entire length of the segment. The employed magnitude was provided by US Geological Survey (USGS). The NMSZ represents the first of three hazard events utilized in this report. Two deterministic events are also included, namely a magnitude Mw7.1 in the Wabash Valley Seismic Zone (WVSZ) and a magnitude Mw5.9 in the East Tennessee Seismic Zone (ETSZ) earthquakes.

• The results indicate that the State of Tennessee incurs the highest level of damage and social impacts. Over 250,000 buildings are moderately or more severely damaged, over 260,000 people are displaced and well over 60,000 casualties (injuries and fatalities) are expected. Total direct economic losses surpass $56 billion.
• The State of Missouri also incurs substantial damage and loss, though estimates are less than those in Tennessee. Well over 80,000 buildings are damaged leaving more than 120,000 people displaced and causing over 15,000 casualties. Total direct economic losses in Missouri reach nearly $40 billion.
• Kentucky and Illinois also incur significant losses with total direct economic losses reaching approximately $45 and $35 billion, respectively.
• The State of Arkansas incurs nearly $19 billion in direct economic loss while the State of Mississippi incurs $9.5 billion in direct economic losses.
• States such as Indiana and Alabama experience limited damage and loss from NMSZ events with approximately $1.5 and $1.0 billion, respectively.

Noting that experience confirms that the indirect economic loss due to business interpretation and loss of market share, amongst other features, is at least as high if not much higher than the direct economic losses, the total economic impact of a series of NMSZ earthquakes is likely to constitute by far the highest economic loss due to a natural disaster in the USA.

The results are designed to provide emergency managers and agencies with information required to establish response plans based on likely impacts of plausible earthquakes in the central USA."

As you conduct your risk assessment to build your risk mitigation, emergency management, and business continuity program, you might want to take a look at this important research report. Take a look at some of the resource links on the Preparedness, LLC website to help you assess earthquake risk and build your program to respond to and recover from and earthquake event.

Fire Prevention Week, October 5-11

October 5-11 is Fire Prevention Week, an annual campaign focused on fire safety and promoted by the National Fire Protection Association. Did you know that fire departments responded to nearly 400,000 home fires in 2006? That's why this year's theme is titled "Prevent Home Fires." I strongly encourage you to educate your family about fire safety. Practice EDITH (exit drills in the home.) Make sure everyone knows to get out and stay out if there is a fire in the home. Make sure everyone knows where to meet, so everyone can be accounted for. Conduct a fire inspection in your home to identify hazards--before they can ignite a fire. Make sure your smoke detectors are working properly and that extinguisher, too. As a long time member of NFPA, I can attest to the conviction, expertise, and professionalism of the NFPA staff. I urge you to take their advice to heart. For more helpful information and educational tools, check out the following on the NFPA Fire Prevention Week website:

• Read our blog
• New survey looks at heating costs, fire risk
• Send a Sparky® e-card to friends
• Interactive learning stations for your open house.
• The Great American Fire Drill
• Online safety quiz.
• Free Scholastic materials
• View three new Dan Doofus FPW videos
• Home inspection checklist

"Reproduced from NFPA's Fire Prevention Week Web site, www.firepreventionweek.org. ©2008 NFPA."

Parents May Not Heed Evacuation Orders

An interesting survey was published by the National Center for Disaster Preparedness at Columbia University's Mailman School of Public Health. The 2008 American Preparedness Project: Why Parents May Not Heed Evacuation Orders & What Emergency Planners, Families and Schools Need to Know

"2008 survey data illustrate that in the event of an order to evacuate parents say they are overwhelmingly likely to disregard existing community emergency plans and instead attempt to pick up their children directly from school or day care instead of evacuating separately. Were this to occur in the immediate aftermath of a sudden disaster, chaos would ensue and public safety would be jeopardized."

The studies authors made several important recommendations for schools:

• All schools should have "well thought out" emergency plans coordinated with local emergency officials.
• Parents need to be aware of school emergency plans and what they should do.

I have worked with numerous school systems over the past 10 years, and here are some specific recommendations:

• Schools should conduct a detailed risk assessment to identify hazards that could injure students, teachers, staff, and others as well as damage property or interrupt school activities. The risk assessment should lead to the develop of strategies to prevent hazards or mitigate hazards that can't be prevented. The strategy should be endorsed by the superintendent, school committee, and others who need to provide funding.
• Schools should have plans at the Superintendent or district level to manage the overall incident including communications with the community.
• Schools should have organized emergency response teams and procedures to respond effectively to the different types of emergencies that may occur. Types of emergencies include the ones we all think of (e.g., fire, medical, act of violence, etc.) Plans should also address regional or community-wide emergencies (e.g., earthquake, act of terrorism, etc.) that are not as probable, but would put the school in the position of having to fend for itself for the initial minutes or hours.
• Plans must include detailed procedures for evacuation, shelter-in-place, lockdown, and student/family reunification. These plans must be coordinated with public agencies including fire, law enforcement, and emergency medical services.
• All members of school emergency response teams must be trained so they understand and can fulfill their responsibilities as defined in the plan.
• Drills (evacuation, shelter-in-place, and lockdown) and exercises (tabletop, functional, and full-scale) should be conducted to familiarize everyone with emergency procedures and identify any gaps in plans, procedures, resources, or the capability of those who have to carry out the plans.
• Every teacher should be trained in basic emergency procedures and every classroom should be equipped with a concise list of emergency procedures.
• Parents need to be informed through outreach by administrators, PTO, websites, flyers sent home, and by their own sons and daughters who actively get them involved.

A national standard on school emergency preparedness is being written under the auspices of ASTM International, one of the national standards developers. I am one of the members of the committee writing the standard and we expect to present our preliminary draft to the U.S. Department of Education in November.

If you would like more information on Preparedness, LLC's services to public schools, click here.

If you would like to see an example of a school emergency preparedness website, click here.

Copycat White Powder Mailings

From the Emergency Management and Response Information Sharing and Analysis Center, INFOGRAM 35-08 September 11, 2008:

“Various State Fusion Centers and news sources recently reported about the rash of copy cat mailings throughout the nation containing white powder. The letters and packages have been sent to well known political figures and local government offices as well as to the homes and work sites of individuals not involved in public life. Upon reviewing these reports, the Emergency EMR-ISAC learned that to date none of the mailings were determined to be dangerous by responding hazardous materials teams."

Do you remember what happened in October 2001 when Senator Daschle, Tom Brokaw, an innocent grandmother in Fairfield County Connecticut, and others received anthrax laden mail? Thankfully these cases have been hoaxes, but are you prepared if someone reports receiving a suspicious envelope or package. CDC and GSA have some good information to help with planning. The guidance needs to be integrated into an emergency management program that includes people organized and trained to respond.

September is National Preparedness Month

September is National Preparedness Month, and I provide some information from the Ready Business Fact Sheet. A national survey of businesses with 2-999 employees conducted by The Ad Council in December 2007 found:

• 38 percent said their company has an emergency plan in place in the event of a disaster
• 59 percent assessed their own business as “very” or “somewhat” prepared in the event of a disaster
• 55 percent of businesses surveyed said that they had taken either significant or small steps to improve emergency preparedness in the past year
• The surveyed businesses said that the most important threats for them to address are fires followed by cyber attacks and then hurricanes, winter storms, tornadoes and terrorist attacks.

It's good to see that work is being done even in these days of a challenging economy, but every workplace needs to have a basic emergency plan in place. The Occupational Safety and Health Administration (OSHA) requires emergency action plans for companies with 10 or more employees. Fire and life safety codes also require emergency plans.

It's good to see that businesses are focusing on natural hazards. With tropical storm Fay, Hurricane Gustav, and possibly Hurricane Ike, the dangers of tropical cyclones are clearly evident. With the 7th anniversary of 9/11 approaching, it's good to see that people haven't forgotten that terrorism is still a threat. The reality is, however, that there are dozens and dozens of hazards that can impact businesses today. We'll take a look at hazards—natural, human-caused, and technological—and risk assessment in the coming days and week.